如果你没在国企工作过,对于英语电子邮件的写法可能不是很了解。
今天英大就给你们即将讲解一下:How to write an email in English?
Clarity, conciseness and being correct are the keys!
清晰、简洁、无误,是写日文邮件的关键。
一般,英文电子邮件包括以下4个部份:
Subject line主题
Salutation称谓
Main point正文
Closing结尾
1. Subject line电邮主题
邮件主题要简明扼要,讲清楚你这封短信的主要内容/目的。
Make sure the subject line is simple, specific, but catchy.Remember always that professionals may receive hundreds or more emails per day, the more specific and appealing the subject is the more easier is to connect it with one's personal work.
邮件主题尽量保持简单、明确,但一定要抓人眼珠。你要知道,专业的工作者每晚会接收上百封电邮,你的电邮主题越简单明晰、越能吸引他的注意。
2. Salutation称谓
在短信正文的开头,一般要加上礼貌称谓。具体的称谓用词,视寄件人和你的关系而定。
1、Friends and colleagues
写给同事/同事
在给同学或普通朋友写邮件时可以直接用“Hi”开头,如果你和ta关系不错,也可以用“Hello”或者“Hello Tom”这种抒发来开头。
2、For acquaintances
写给通常熟人
如果你知道收信人的名子,可以用“Dear Mr Jones”或“Dear Ms Jones”来开头,对于不知道对方是否未婚的女人收信人,用“Ms”来取代“Miss”或“Mrs”比较保险。
3、Formal emails
正式电邮
如果你不知道寄件人的名子,可以写“Dear Sir”或者“Dear Madam”,如果你连对方的性别也不知道,可以直接写“Dear Sir/Madam”。
4、Writing to a group of people
收信人不只1个
如果你的收信人不只1个,那么你可以写“Dear customers”或者“Dear partners”。
如果你的收信人们和你是同一个公司或部门的,可以用“Dear All”,“Dears”,"Dear colleagues",或者说“Hello everyone”。
5、Writing to a group of bosses in your company
写给自己公司的几个老总
给老总[们]写邮件,用"Dear Managers", "Dear Directors"或者"Dear Board members"。(经理、主任、董事会成员)
6、No greeting
不写称谓
这种情况常常出现在公司内部电邮中,同事们之间快速邮件沟通。这种方式的邮件,更像是使用电话的作用。这种情况下就不需要写称谓了,直接写事情就可以啦。
3. Main Point电邮正文
Your first sentence should tell the reader what your email is about. Here are four of the most common reasons for writing an email, along with some sentences you can use to start:
邮件正文的第一句话,你须要告诉寄件人这封电邮的主要内容是哪些。
下面列出了几种常见的、不同目的的邮件类型,以及相应的句式抒发:
1. Replying to a previous email
答复他人此前发来的短信
Thanks for the information.
Thanks for your phone call.
Thanks for getting me the figures.
2. Giving brief updates
简单同步事项进展
Just a quick note to tell you…
Just a quick note to let you know…
Just to update you on…
3. Referring to an attachment
提示附件内容
Take a look at the attached file.
Have a quick look at the file I've attached about…
Thought you might find the attached interesting.
4. Changing plans
计划变更
Sorry, but I can't make the meeting tomorrow.
Sorry, but I won't be able to meet you next week.
Sorry, but something has come up and I can't meet you for lunch.
Your first sentence should only have one theme. For example, your reason for writing may be to ask for help, or to share some information, or to ask a question. Your first sentence for these different situations could be:
第一句话只能有一个主题。比如说你写邮件是想寻求对方的帮助,或者分享个别信息,或者寻问一个问题。那么对不同目的的电邮,你的第一句话应当是这样的:
"Have you got a few minutes to help me with…?"
你能抽点时间帮助我……吗?
"Just wanted to let you know…"
只是想知会到你……
"Regarding X, can you tell me if…?"
关于X事,你能告诉我是否……吗?
If you have more than one reason for writing, give each reason its own paragraph. It doesn't matter if your paragraph is only one line long. In fact, the extra space helps your reader to understand you have more than one reason for writing.
如果你写邮件的目的不只一个,那么每件事要有单独分段。
如果某一段只有一个语句,那也没关系。因为回车空行可以帮助收信人迅速了解,你的电邮沟通的不只是一件事。
4. Closing电邮结尾
在短信结束之前,再次对寄件人表示谢谢。比如,你可以用这种抒发:
“Thank you for your consideration.”
多谢关照。
“Should you have any questions, please feel free to contact me.”
有任何问题,请随时联系我。
"I look forward to hearing from you."
期待您的回信。
最后的最后,你还须要在你的名子落款前,加上一个beautiful closing. 也就是文末的客套话啦。具体用哪种英语抒发,也视你和收信人的关系而定:
1、Formal
正式
Yours sincerely,
Yours faithfully,
2、Semi-formal
半即将
Kind regards,
Regards,
Best wishes,
3、Informal
非正式
Love from,
Take care,
All the best,
好了,写日文电子邮根据前面的套路就可以啦!要知道,一封professional的邮件可以为你加分不少哦!
下面就来瞧瞧English Email中的加分项:
How to write better emails?
1. Use a descriptive subject line.
在短信主题中写一些描述性的关键词
尽量简明扼要地写清楚重要信息,比如你可以写“Meeting at 10am about pay rise”,这样把大会时间、主题等关键点都交待清楚了。尽量不要写“Urgent”这样具象空洞的主题词。
回复电邮时也要注意重新写主题,而不是用电邮系统自带的Re: or R:R:。
一定不要用通用无意义的主题词,比如“Hello”“Hi”,这样的电邮很容易被当作垃圾邮件删除。
2. Keep your emails short.
邮件尽量简略
Try to keep to only one point in each email. If necessary, you can send more emails on different points. If you write a descriptive subject line for each email, it's easier for your reader to understand the content of your email.
尽量在一封电邮中只包含一个主题。如果有必要的话,多件事可以分开发几封不同的电邮。
如果你的电邮主题描述清晰,那么寄件人会更容易理解你整个电邮要抒发的意思。
3. Make sure your reader knows what to do next.
给寄件人明晰的动作指示
Help your reader act on your email. For example, if you want your reader to find some information for you, write "Please can you find me the sales figures for 2009" instead of the vaguer "I'm going to need the sales figures for 2009".
让寄件人在看完你的邮件后晓得做哪些。举个反例,如果你想让ta帮你搜集信息,那么你就要用这样的抒发“Please can you find me the sales figures for 2009?”而不是“I'm going to need the sales figures for 2009.”
4. Don't send heavy attachments.
不要放容量过大的附件
If possible, send a zip file, or give web addresses where your reader can find information.
如果可以,尽量把附件中的文件压缩一下、或者给一个下载(网盘)地址。
5. Be careful what you write in your email.
注意你电邮里所写的内容
Try to make your emails informative and polite.
邮件行文尽量保持信息充分、礼貌周到。
Avoid using emoticons and smilies in business emails, or too many exclamation marks.
商务电邮中不要使用表情符号,也不要用太多叹号。
6. Check your email before you send it.
邮件发送之前要检测
邮件发送前要检测,尤其防止句型、拼写等低级错误。同时问自己这几个问题:
"Is this clear?"
我说得够清楚吗?
"Does my reader know what to do next?"
收件人晓得要做哪些吗?
"Is this polite?"
我写得够有礼貌吗?
7、Use a neutral Email address.
使用即将的电邮地址
Your Email address should be a variation of your real name, not a username or nickname.Never use an unprofessional email address likefluffykitten@email.com. No one will take you seriously if your reply-to is joke name or inappropriate name.
你自己的电邮地址,应该由你的真实姓名演变而至,不要用笔名或爱称。
千万不要使用fluffykitten@email.com 这样不专业的地址,因为没有人会把一个不严肃地址发来的短信当回事儿。
最后,给你们上一个Email的示范:
To:jjones@jonesofficesolutions.com
From: tmcaden@jonesofficesolutions.com
Subject:Meeting About New Internet Service Provider 1/8/2013
Mr. Jones,
I have been researching our choices for internet providers over the past week, and I wanted to update you on my progress.
We have two options: H.C. Cable and Toll South. Both offer business plans, and I will go over the pricing of each plan at the meeting on Tuesday. Both of the options I listed have comparable speed and data usage offerings as well. I called your personal provider, GoGo Satellite, but they did not have any business offerings. They primarily do residential internet service.
I will talk with Joe and Susan in IT about these options and get their suggestions. I will also send out meeting requests to everyone, including Mr. Morris in operations. If you have any questions prior to the meeting, please let me know.
Respectfully,
Tina McAden
Administrative Assistant
Jones Office Solutions
(555) 124-5678
标准的英语电子邮件,你学会了吗?